Shipping Policy

Orders are processed after payment confirmation and shipped to the delivery address provided by the customer.

Delivery times vary based on courier schedule, location, public holidays, stock readiness, weather, and service disruptions outside our control.

Customers must provide accurate recipient names, contact numbers, and delivery addresses. Extra delivery charges may apply if parcels are returned, delayed, or redirected because of incorrect information.

Toys, boxed board games, card game products, and accessories may require protective packing depending on size, weight, box condition, and fragility. Customers should inspect parcels promptly after delivery.

If a parcel arrives damaged or incomplete, customers should contact us within 24 hours with photos of the item, outer packaging, inner packaging, waybill, and order details.

If you have any questions about the policy please contact us at: tinytrovesb@outlook.com